Effective Date: May 9, 2026
Website: https://fynoramart.store/
Company: FynoraMart
Contact Email: support@fynoramart.store

1. Return Window

Customers may request a return or refund within 14 days of receiving their order.

After 14 days, we are unable to accept any return or refund requests.

2. Eligibility for Returns

To be eligible for a return, items must:

  • Be unused and in original condition
  • Be returned in original packaging
  • Include all accessories, tags, and labels

Eligibility may vary depending on the product type.

3. Non-Returnable Items

The following items cannot be returned or refunded:

  • Digital products
  • Customized or personalized products

4. Return Shipping

Customers are responsible for paying the return shipping costs. Shipping fees are non-refundable.

5. Refund Method

All approved refunds will be issued to the original payment method via Stripe.

6. Refund Processing Time

Once we receive and inspect the returned item, refunds will be processed within 14 business days.

7. Refund Policy

We offer refunds only. We do not provide exchanges or product replacements.

8. Return Requirements

To process a return or refund request, customers must provide:

  • Valid order number
  • Photo or video proof of the product (especially for damaged or defective items)

9. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately with proof so we can review your case.

10. Contact Us

For any refund or return-related questions, contact us:

Email: support@fynoramart.store
Website: https://fynoramart.store/